Contact us now!

Case Studies

DenMat

THE SITUATION

In recent years, cross-selling conversion had been decreasing across the inside sales team.

Our Approach

After listening to the sales calls, interviewing reps, and analyzing the data, we recommended creating a separate sales team to handle the inbound calls to focus on cross-selling.

Their leadership were open minded, and willing to invest the resources to implement this change of internal structure and strategy.

We developed a training program for this new team, trained them prior to launching, and coached them through the initial launch months.

Current Results

Cross-sell conversion ratio increased from 11% to 19% within 3 months.

Through this initiative, an entry-point role was created which provided a talent supply for the other more advanced sales roles at the company. The career progression and development opportunities have led to more engagement across the sales team.

BECOME OUR NEXT SUCCESS STORY LET’S WORK TOGETHER

Nitya Kirat

YOSD Founder & CEO

Get in touch with Us!